Personalized customer onboarding in under 5 mins
How it works
From codebase to live onboarding in four steps.
- Connect
Skene links to GitHub, GitLab, or Bitbucket via read-only authorization. No code changes required.
- Analyze
Skene parses code, APIs, configurations, and docs, processing 1M+ tokens to build a semantic understanding of your product.
- Generate
Skene creates role-specific journeys, interactive walkthroughs, and milestone tracking, automatically adapted to your architecture.
- Monitor
Skene monitors your repository for changes and automatically updates onboarding content as your product evolves.
Welcome to your
Customer Hub
Setup in minutes, not weeks
Skene parses your codebase and traces user flows automatically. No manual documentation needed.
Higher activation rates
Onboarding adapts dynamically based on user context, role permissions, and feature flags.
Pay only for success
You're charged per onboarding completed. No seat licenses, no hidden costs.
Beyond onboarding
Everything else you need to manage customer success, all in one platform.
Codebase Reader
Analyzes your repository structure and creates comprehensive understanding of your product for personalized onboarding.
AI
Generate onboarding flows, documentation, and interactive guides tailored to your specific product and user journey.
Lifecycle automation
Automated customer journey management from first login to renewal. AI agents handle health scoring, engagement triggers, and proactive outreach at scale.
Success Analytics
Real-time visibility into what's working. Track completion rates, identify drop-off points, and measure time-to-activation. Optimize flows based on data, not gut feeling.
Native integrations
Works with your existing stack. Connects to Segment, Mixpanel, Intercom, Salesforce. No API changes or custom implementation required.
Team Access
Multi-user workspaces with role-based permissions. Manage multiple products, share insights, and coordinate operations across your team.
Frequently Asked Questions
Everything you need to know about Skene
See the impact
"Our work with Skene was eye-opening. After the first session we have a better understanding of our customer success function, which tasks are draining energy and how to improve things next."
"Our work with Skene came at exactly the right time, as we're in the middle of building our customer success function. It gave us clarity on the jobs to be done and revealed blind spots we hadn't seen before. What we valued most was the chance to pause, step back, and look at the process holistically - something that's often hard to do in the middle of fast execution."
"Working with Skene has reinforced our thinking. The sessions with the Skene team has also served as excellent moments of business therapy."